Refund policy

Returns

In case, if you receive a damaged product, it must be reported to us through Register email ID and sent via email at info@wangari.org within 15 days of delivery with an image of the damaged product along with the packaging pictures.

Guidelines for Returns & Replacement:

1. Product is damaged/defective.

2. Differ from the description on the website.

3. Wrong item delivered/Wrong Colour/Wrong Size/Wrong Quantity.

4. Missing parts/accessories.

Return Eligibility

1. In case of returning the product, the customer needs to inform us within 15 days of receiving the order. In case, if you receive a damaged product, it must be reported to us within 48 hours of delivery.

2. If the product is delivered defective or damaged, in that case, customer needs to inform us through Register email ID and sent it to info@wangari.org.

3. Products should be unused.

4. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories, and in the original manufacturer’s box/packaging as delivered to you.

5. Invoice should be available.

6. Products marked as "non-returnable" on the product detail page cannot be returned such as Electronics, Cartridges, Safety, Tyres, Electricals & Car-care.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@wangari.org and send your item to: Wangari, Seksaria Industrial Estate, Chincholi Bunder Rd, Malad West, Mumbai, Maharashtra 400064

Shipping
To return your product, you should mail your product to Wangari, Seksaria Industrial Estate, Chincholi Bunder Rd, Malad West, Mumbai, Maharashtra 400064

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.